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Shipping Policy

Shipping Methods

At Revive International, we are committed to delivering your medical instruments and products in a timely and secure manner. We offer the following shipping methods:

  • Standard Shipping: This is our default shipping method, and it is available to all customers. Delivery times may vary based on your location, and you will be provided with an estimated delivery window during the checkout process.

  • Expedited Shipping: For customers who require faster delivery, we offer an expedited shipping option. Additional charges may apply.

Shipping Zones

We offer shipping services to customers both domestically and internationally. Please note that shipping options and delivery times may vary depending on your location. We are not responsible for delays in shipping beyond our control, including those caused by customs or other regulatory authorities.

Order Processing

a. Order Confirmation: Once your order is confirmed, you will receive an email notification with order details. Please review this information for accuracy.

b. Order Processing Time: We aim to process and ship orders within [Insert Number] business days. This timeframe may vary based on product availability and other factors.

c. Multiple Shipments: If you order multiple items, they may be shipped separately, and you will receive separate tracking information for each shipment.

Tracking Your Shipment

a. Tracking Information: Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.

b. Delivery Confirmation: A signature may be required upon delivery for certain high-value shipments. Please ensure someone is available to accept the delivery or make necessary arrangements with the shipping carrier.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work to resolve the issue and, if necessary, file a claim with the shipping carrier.

Change of Shipping Address

If you need to change the shipping address for an order that has already been placed, please contact our customer support team as soon as possible. Address changes may not be possible after the order has been shipped.