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Refund & Return Policy

At Revive International, we value your satisfaction with our medical instruments and products. If you are not completely satisfied with your purchase, we are here to help. This policy outlines the terms and conditions for returning items and receiving refunds.

Eligibility for Returns

You are eligible for a return if:

  • You have received a defective or damaged product.
  • You have received the wrong product.
  • You are not satisfied with the product, and it is within the applicable return period.

Return Period

Our standard return period is days from the date of purchase. To be eligible for a return, the item must be in the same condition as when you received it, and it must be in its original packaging.

Returning a Product

To initiate a return, please follow these steps:

a. Contact our customer support team at [Insert Contact Information] to request a return and provide the order number and details about the product you wish to return.

b. Our team will provide you with a return authorization and instructions on how to return the product.

c. Please ensure that the product is securely packaged in its original packaging, and include any accessories, manuals, or other items that came with it.

d. Ship the product to the address provided by our customer support team. You are responsible for the shipping costs associated with the return.

Refunds

Refunds will be issued after the returned product is received, inspected, and confirmed to be in its original condition. We will notify you via email when the refund is processed. Refunds will be issued to the original payment method used for the purchase.